"This breach is especially concerning because sensitive information, including Social Security numbers, were compromised, and my office has launched an investigation into this breach," said Jepsen, who sent letters to both companies seeking information as part of his investigation. "While we seek to learn how this breach happened and what the companies are doing to prevent any future breaches, it's important that Connecticut consumers take steps to protect themselves."
On Oct.1, T-Mobile notified the Attorney General about the security breach. Nationwide, the breach affected a total of 15,091,000 consumers, including 142,789 Connecticut residents. In its notification, T-Mobile said information provided by consumers when they applied for a T-Mobile account – including name, address, Social Security number, date of birth and additional information – likely was accessed.
The company said payment card or banking information was not compromised in the breach. In the wake of the breach, the companies are providing two years of free credit monitoring and identity resolution services to affected consumers.
Jepsen is encouraging all Connecticut residents affected by breach to take advantage of the free credit monitoring services being offered.
Those who believe they may have been affected by this incident can obtain more information or enroll in these services by:
- Visiting www.ProtectMyID.com/SecurityIncident
- Calling 866-369-0422 to enroll in ProtectMyID or the alternative identity protection product, provided by CSID
- Sending an e-mail with questions to consumersupport@protectmyid.com
To enroll in the CSID identity protection product being offered, call 866-369-0422 to get a one-time activation code. Enrollment then can be completed at www.protectmyid.com/alt.
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