Study: Connecticut Ranks High In Wait Time At DMV At Nearly An Hour

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A recent report by DMV.com revealed that residents of Connecticut spend nearly 20 minutes longer at the DMV than the national average.
A recent report by DMV.com revealed that residents of Connecticut spend nearly 20 minutes longer at the DMV than the national average. Photo Credit: File

FAIRFIELD COUNTY, Conn. -- Do you feel like you wait forever at the Department of Motor Vehicles? A recent study conducted by DMV.com found that residents of Fairfield County and throughout Connecticut spend 20 more minutes waiting at the DMV than the national average. 

In fact, the 53.4-minute average wait time is the third longest in the country behind only West Virginia and California. 

Wait times in neighboring states tend to be much shorter. Massachusetts residents wait an average of 10 fewer minutes, while New Yorkers spend an average of 20 fewer minutes at the DMV, according to the report. 

The report blames a number of issues for the long wait times, including bad weather that results in closures and road test cancellations as well as the elimination of 151 positions at the state DMV due to budget cuts in 2011. 

Another possible culprit for slow-moving DMV lines could be the state's REAL ID program that requires residents to show present proof of immigration status and proof of residence in order to obtain a secure license, DMV.com said. 

Locally, the Connecticut Department of Motor Vehicles has full-service offices in Norwalk, Danbury and Bridgeport.

Click here to read the full report on Connecticut. 

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Why should the workers at DMV do any better. no competition. government job. great benefits. If they were paid based on how many people were processed and the State even tried to get input from the public, maybe CT could improve. But most of us have grown so accustomed to this kind of poor service, that the State has no need to change anything. Like they say, if it's broke why fix it if we have to do it anyway. Don't blame Malloy. Blame our legislature.