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There are 255 miles of city roadways in Norwalk. Snow removal can cost more than $5,000 per hour. Snow cleanup usually takes 16 to 24 hours after the end of a snowstorm.
Emergency snow routes and parking ban
The city has designated a number of streets as emergency snow routes (see www.norwalkct.org for a map.) These streets are marked with signs. When the mayor declares a snow emergency, it is illegal to park on either side of these streets. Vehicles parked on these streets during a snow emergency will be ticketed or towed. The owners of such vehicles will be responsible for paying the towing costs, the fines and any other costs.
Plow routes
There are 26 snow plow routes within the city. Within each route, streets are plowed and salted in order of an established priority. Main (major and minor arterials, collectors) roads are addressed first with special attention to steep hills, and difficult intersections. Side streets are done next, then dead-end streets. Side streets may remain unplowed if the main roads require repeated plowing.
Vehicles parked on streets
Residents should make every attempt to move their vehicles off the street during every snow event. Vehicles that impede snow plowing operations will be ticketed or towed.
Sidewalks
Norwalk property owners are responsible for keeping all sidewalks along their property clear of snow and ice. Do not throw snow from sidewalks into the street.
Private plowing
The City of Norwalk prohibits private plowing contractors from pushing snow from driveways or parking lots onto city streets. Private plowers who violate this prohibition will be cited and fined.
What you can do to help
• Remove all vehicles from the street during every snowfall.
• Clear snow and ice from all sidewalks and footpaths that adjoin your property.
• Do not shovel or plow snow into the street after the DPW snow plow has begun clearing the street.
• Remove soccer goals, basketball hoops and other such items from the sides of streets.
• If there are no curbs on your street, place inexpensive reflectors at the edge of your lawn to help the plow driver determine where the pavement ends.
• Avoid traveling on city streets during snow removal operations.
• Refrain from calling police, fire, Public Works Department or customer service to find out when your street will be plowed. Such calls detract from management’s attention to the task at hand.
• Call the customer service center only if you have a legitimate concern or complaint.
Residents who feel they have a concern or complaint should call the customer service center at 203-854-3200.
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