NORWALK, Conn. – Removing snow from Norwalk's streets can cost more than $5,000 per hour, according to a release from Mayor Richard Moccia. In the hopes of using resources efficiently and minimizing costs, Moccia asks you to:
• Remove all vehicles from the street during every snowfall.
• Clear snow/ice from all sidewalks and footpaths that adjoin your property.
• DO NOT shovel or plow snow into the street after the snowplows have begun clearing the street.
• Remove soccer goals, basketball hoops and other such items from the sides of the streets.
• If at all possible, avoid traveling on city streets during snow removal operations.
• Call the Customer Service Center ONLY if you have a legitimate concern or complaint.
There are 255 miles of roadway in Norwalk, and snow cleanup usually takes 16 to 24 hours from the end of a snowstorm. Snow removal policies are as follows:
Plow routes: Streets in the city's 25 snow plow routes are plowed and salted in order of an established priority. Emergency response and main roads are addressed first, with special attention to steep hills and difficult intersections. Side streets are done next, then dead-end streets and cul-de-sacs. Side streets may remain unplowed if the main roads require repeated plowing. Although this may, at times, seem unfair to the residents of side streets, dead-end streets, or cul-de-sacs, main roads must remain open for emergency service personnel.
Vehicles parked on streets: The greatest hindrance to efficient snow removal is vehicles that are parked on the street – all streets. You should make every attempt to move your vehicles off the street during every snow event.
Blocked driveways: All snow plows angle the same way – to the driver's right – and will automatically push the snow in front of a driveway. Homeowners are responsible for access to their driveways. The best way to avoid extra shoveling is to wait until Department of Public Works crews have done their final cleanup on the street, and pile your shoveled snow to the right side of your drive as you face the street.
Sidewalks: Per city ordinance, Norwalk property owners are responsible for keeping all sidewalks along their property clear of snow and ice. The city clears only sidewalks that are not abutted by private property. Keeping in mind that snowplows will push street snow onto sidewalks, it is advisable to clear sidewalks after the plows have finished your street. Do not throw snow from sidewalks back into the street.
Private plowing: The city of Norwalk prohibits private plowing contractors from pushing snow from driveways or parking lots onto city streets. This practice is dangerous and impedes the city's snow removal efforts. If there is no other alternative to pushing snow across a street, the private plow driver must plow off the windrow left across the street by replowing until the road is safe. Such plowing should leave the roadway in no worse condition than when the driver began work. Private plowers who violate this prohibition will be cited and fined.
Mailbox and fence damage: The city repairs or replaces only mailboxes, posts and/or fences that are actually struck by a plow blade. Usually a paint mark or truck tire tracks supply evidence of an actual strike. The city does not repair or replace mailboxes, posts and/or fences that fall from the force of plowed snow. Mailboxes, supporting posts and fences must be installed to withstand the rigors of snow removal, including the force of snow pushed from the street onto the roadside.
Emergency snow routes: The city has designated a number of streets as emergency snow routes. These streets are marked with signs. When the mayor declares a snow emergency, it is illegal to park on either side of these streets. Vehicles illegally parked on these streets during a snow emergency will be ticketed and/or towed. The owners of such vehicles will be responsible for paying the towing costs, the fines and any other costs associated with releasing the vehicle from impound.
Residents who feel they have a legitimate concern or complaint may contact the Customer Service Center at 203-854-3200 or email@example.com. More information regarding snow removal may be found at the city's website.