FAIRFIELD COUNTY, Conn. – With a nor'easter approaching that's expected to drop as much as 2 feet of snow on parts of Fairfield County, Eversource is getting ready to respond to downed wires and power outages that could follow.
The utility company announced that it is preparing for the possibility of tree-related damage to its electric system, and will have crews and support staff ready to respond. Customers should also prepare for the possibility of outages.
“We design and build our system to stand up to the effects of storms like this and our staff will be ready to address any damage the snow and winds might cause,” said Mike Hayhurst, Vice President of Electric System Operations at Eversource. “We’re confident our ongoing system improvements and tree maintenance program, combined with our strategic emergency response plan, will enable us to safely and efficiently handle any issues that may arise.”
In an effort to improve customer communications during storms, Eversource recently rolled out a new system that allows customers to personalize how they receive outage information and updates. Customers can sign up for outage alerts here .
Customers should prepare for outages by assembling or restocking a storm kit with essential items before the storm hits. Stock up on water, non-perishable foods and pet food, and make sure you have adequate medical supplies and prescriptions for every family member and any pets. Keep all wireless communication devices fully charged in case of a power outage.
Eversource customers should report power outages online at www.eversource.com or by calling Eversource at 1-800-286-2000.