NORWALK, Conn. -- The Texas Department of Transportation selected Norwalk-based Xerox to provide customer service and toll operations to the state of Texas over the next five years in a contract worth about $100 million.
Xerox will establish a customer service operation in Austin to process more than 8 million monthly toll transactions while managing more than 750,000 accounts.
Customer service center operations include transaction processing, license plate image review, invoicing, collections, transponder sales and management. Xerox will maintain toll plaza buildings.
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